Support

If you need help with PunchSnap, email support@bysimonlane.com.

What To Include

• The device model and iOS version you are using.
• What you were trying to do.
• What happened instead.
• Whether the issue involves projects, photos, exports, or the Pro unlock.

Common Notes

PunchSnap stores projects, photos, and reports locally on your device. Reports are only shared when you choose to export or share them through iOS.

Purchases

PunchSnap Pro is a one-time in-app purchase handled by Apple. If you have already purchased Pro, use Restore purchase in the app.